|Are you starting a new business or do you have training needs for your staff? We can help you in customized training programs to suit your needs. You may also pick from our 2 standard programs that are available in our Etobicoke Facility:|
|This course is designed for staff that are preparing specialty coffee on traditional espresso machines (just let us know what type of equipment you're using). It will give your staff an insight of coffee history, where the coffee comes from all the way to serving and presentation of the product.|
Find out if the coffee cherry was first used to make coffee, tea or wine...
Learn where and how coffee is grown. The difference between beans and how coffee is processed in the various regions....
An introduction and overview of the endless coffee glossary.
Get hands on experience in roasting. We will actually roast a couple of different batches. Learn the importance of the correct roast to match your needs.
We will cup (the method of tasting different characteristics of coffee) different blends, origins and roasts including the ones we just roasted earlier.
Get to know the influence and importance of all the brewing variables such as Water, Coffee, Grind, Brew Method, Sanitation, and Presentation.
Learn how some of the desired and not so pleasant substances and minerals of coffee are extracted and how to control them.
Gain hands-on experience on how to pull the perfect espresso, the "God Shot". Learn how to calibrate all the variables such as grind, temperature and tamp to get the right extraction.
After all, milk is a dairy product and requires special attention, mostly overlooked by operators. Sanitation and storage plays an important role. Learn the art of frothing and steaming milk for cappuccino and latte.
Let's explore some exciting specialty coffee menus and go wild on preparing them
Last but not least, the way the beverage is presented to your customer will make your specialty coffee operation succeed or fail.
Too often unnecessary service calls are placed due to poor maintenance and up keeping of the equipment. We will teach how easy it is to maintain the equipment to secure the optimum uptime of your profit centre.
Well, we want to make sure you paid attention while you were at our facility and ensure you'll be able to satisfy the coffee connoisseurs waiting at your table for that specialty coffee they just ordered from you.
You will walk away with great confidence along with training documentation, a Barista Video and Booklet, a resource directory and a Diploma.
|2. Coffee Managment|
|This course is designed for the new business entrepreneur or managers that are responsible for coffee operations and need to improve the bottom line. Get insights into what's hot and what's not. Canadian Coffee Statistics and Marketing Data will help you in designing your business plan or improve your existing operation by adjusting several factors.|
This includes a short version of the course as outlined above.
66% of adult Canadians are drinking coffee every day. Find out how to benefit from a wide range of coffee marketing data.
Let's take a look at the profit margins and find out how to gain market share in a sector most consider saturated.
The key is to know the customer and then make decisions based on what they want. Again, a wide range of marketing data helps in adjusting the menu offering.
Learn about all the different brewing methods and equipment available and what they can do for the coffee operation.
A wide selection of forms will help you monitor the success of the coffee profit centre including staff training procedures.
Well, coffee has one of the highest profit margins. We will explore some great promotional techniques and a step-by-step guide for designing a promotion.
Even though coffee was discovered 100's of years ago, today's coffee business requires constant adjustments to keep up with trend changes.
You will walk away with great confidence along with training documentation, a Barista Video and Booklet, a resource directory, marketing data and various pre-printed forms to help you in your business planning and coffee centre daily operation.